At Busy Bee Maids, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.
Information We Collect:
- Personal Information: When you book a cleaning service with us, we may collect personal information such as your name, address, email address, and phone number. This information is necessary for scheduling and providing our services to you.
- Payment Information: If you choose to pay for our services online or over the phone, we may collect payment information such as credit card details or other financial information. This information is securely processed by our payment service providers, and we do not store or retain your payment details.
- Service Preferences: We may collect information about your cleaning preferences and any specific instructions or requests you provide to our team. This helps us tailor our services to meet your needs and preferences.
How We Use Your Information:
- Providing Services: We use the information you provide to schedule and deliver our cleaning services to you. This includes coordinating appointments, communicating with you about your service, and ensuring our team has the necessary information to fulfill your requests.
- Customer Support: We may use your contact information to respond to inquiries, provide customer support, and address any concerns or issues you may have.
- Marketing and Communication: With your consent, we may send you promotional offers, newsletters, or other marketing communications about our services. You can opt out of receiving these communications at any time by contacting us or using the unsubscribe link provided in the email.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, or that of our customers or others.
Data Security and Protection:
- We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
- We use industry-standard encryption technology to protect sensitive information transmitted online, such as payment details.
- Access to your personal information is restricted to authorized personnel who need to know the information to perform their job duties.
Third-Party Disclosure:
- We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary for providing our services or as required by law.
Your Rights and Choices:
- You have the right to access, update, or correct your personal information at any time. You can do this by contacting us directly or logging into your account if applicable.
- You have the right to request the deletion of your personal information, subject to certain exceptions such as compliance with legal obligations or the exercise or defense of legal claims.
- You can opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe link provided in the email.
Changes to This Privacy Policy:
- We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this policy by posting the updated version on our website or by other means as required by law.
Contact Us:
- If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at 330-539-2468.
This Privacy Policy was last updated on 05/12/2024.
